Lodge, 3 Bedrooms, 2 Baths, Sleeps 8 (8 adults)
Vacasa of Inland Empire
- english, french, german, spanish, portuguese, italian
Check-in: 4:00 PM
Check-out: 11:00 AM
Smoking is not permitted anywhere on the premises.
Minimum age of primary renter:21
Max guests:8 (sleeps up to 8 adults)
Quiet hours are from 10 pm to 8 am.
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Wish we didn't have to leave!
Overall, the property is excellent and a great deal. The hot tub is in a rather inconvenient, but secluded, location. We were there in summer, and it required going back up the steps from the front door, across the driveway, and around the garage, to get to it. Same with the BBQ. We decided not to use the BBQ because of the difficulty of getting the food from the kitchen to the remote patio location with the hot tub and BBQ. This would be more challenging in winter. However, the hot tub was quite nice. The views from the balcony were awesome! The rooms size was decent and we were all quite pleased with the place. The driveway is a bit challenging to fit three cars, and there is the possibility to high-center, although our Camry had no problem with clearance. We would definitely rent it again!
Great location, sub par cleanliness and furnishings
Location is awesome , the cabin was dirty the deck was sketchy and unstable and the furniture in the deck was very uncomfortable and dirty. Grilling area is far from the cabin and has zero lighting , the grill also had zero propane .
It was an enjoyable stay.....but.
Great location and views.
Guest rooms are spacious and well appointed.
Washer/dryer worked fine
Quaint "homey" decor
Kitchen amenities (pots, pans and cutlery) are terrible. Should be embarrassed.
Cutlery is worse than a high school cafeteria. Not to the standard of what should be provided in a rental of this price.
Pans with the teflon either peeling off or non existent. Handles falling off.
Seat covers on the four chairs at the main dining area are filthy and need to be recovered. We had to cover them with towels they were that bad.
We paid for a "hot tub fee" the hot tub was padlocked. Two texts to the manger "Shelby" went unanswered.
There was no to access to the hot tub due to recent snowfall and no shovel service.
The pool table is nowhere close to level and the legs are wobbly which is a major hazzard.
I truly wish I could give this a better review but there were major issues. If you plan to utilize the kitchen for meals rather than take away or local restaurants you will have rather large challenges.
We agree that the view is amazing, Steven. The pool table is secured and is not meant to be leaned on. The code for the spa is provided to guests in the online trip portal. The cloth on the dining chairs have been cleaned and the pot and pans have been replaced. We appreciate the feedback and we hope to host you again soon!
We loved the view, amenities, size of the house, décor kitchen space, bedrooms, proximity to entertainment, etc.
My Family and my brothers family were very disappointed with this property. Not only the driveway, the deck all around the house were covered in snow, almost a foot high but the stairs leading down from the driveway to the property was so icy that 2 people slipped multiple times as we were going back and forth taking stuff from the car to the property. After calling the management company, they told us that it was plowed the day before but they'll send someone out there again. As the work crew showed up they told us that they only plowed the street, NOT THE DRIVEWAY, NOT THE STAIRS AND FOR SURE NOT AROUND THE HOUSE ON THE DECK!!. We had a hard time opening the door because the combination given to us was the wrong code. we had to stay out there for about 20 minutes before we can get a call back with the correct code. Upon entering the property, there were holes on the dinning room chairs, the sinks in the bathrooms were NOT draining at all. One of the working crew guys had to pour in "liquid Fire" to open up the clogged sinks. The bedrooms were a mess, the blankets and pillows were all over the place. There were 2 wifi passwords and neither one worked.
The barbeque was on a different level than our deck - it was behind the garage by the inaccessible spa. You had to access the garage, the spa and the bbq area by going up the stairs again and through the driveway. The codes for the garage and the spa that were provided did NOT even work. We had to buy a new grill from Vons down the street to do our bbq.
we called corporate and they told us someone will be there within an hour to inspect the property, however, we were there fro 2 days and NOT a single person showed up.
I have pictures to show all of these if anyone is interested to view. Bottom line, I would NOT ever go back to the property and I would NEVER recommend this property to friends or family.!!!
We are sorry for the inconveniences you had. We are not sure what work crew you're referring to as our vendors do not plow the street. We hope to correct all of these mistakes and would like to see you stay again with a much more enjoyable trip. Thank you!
We had a wonderful time at the mountain house. Quite nice and very comfortable. Thank you again.