Cabin, 2 Bedrooms, 1 Baths, 1 Half Baths, Sleeps 5
Vacasa of Inland Empire
- english, french, german, spanish, portuguese, italian
About Vacasa of Inland Empire
Thanks for considering a Vacasa home! We provide full-service management for privately owned vacation homes, and like to think that we offer our guests the best of both worlds: the unique experience of staying in a one-of-a-kind vacation home, with the peace of mind that comes from knowing that the home you book for your special vacation is cared for by professional housekeepers and property managers. <br> <br> Vacasa began in 2009, simply because our founder and CEO Eric wanted to find a better way to share his wife’s family’s summer home in Long Beach, Washington with guests as a vacation rental. Eric and his early team worked to build Vacasa on the premise that local employees can do what they love most (taking care of guests, homeowners, and properties), while the hands-off tasks of vacation rental management—things like marketing, filing taxes, and maintaining a website—could be handled by a specialized central support team. <br> <br> Our passion is connecting travelers with the unique experience of staying in a vacation home, and we would be honored to be your host. Please contact us with any questions about this home—our team is standing by!
Please consider the following guidelines when booking this property:
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
2nd year in a row!
Came exact same time two years in a row. We love it. Had minor issue w hot tub and they were out within minutes to take care of. We love this cabin. We love everything about it. We will be back next year again! Go Shasta!
Nice property but poor customer service from Vacasa made stay much less enjoyable
Because of work delays, we arrived to our the property much later than planned (9:15pm on a Friday). We were given a lockbox code to retrieve the key from the front door. It was very cold and snowy and there were no exterior or interior lights put on in the house to greet us. My husband and I both tried and tried to open the lockbox with a flashlight in the dark, but it wouldn't open. We called Vacasa and they said they'd send someone to assist, but this took an hour. We had two small children in the car that were in tears from being so tired. It turns out that all they needed to do was explain that the lockbox needed to be open in a particular way using only one hand and it would work. Had they given more specific instructions to us in the first place, or when we called to say we couldn't open it, it would have saved an hour at night in cold with exhausted kids. Then when we got in, it was only 50 degrees in the house. The house has all stone floors, so it was like walking on ice. After an hour and a half with the heat on it was still only 56 degrees. For the price of this cabin, I don't understand why someone wouldn't be assigned to come by the property the day of, turn up the heat, turn on exterior lights (or an interior one if there are no exterior lights), and make sure the property was in order.
In addition to the heat and lack of light, the hot tub was full of tree debris and the driveway and steps hadn't been shoveled, despite the agreement indicating that they would be. The only condition in which they wouldn't shovel was if the street wasn't cleared by the town and/or there was still snow accumulating. The street was completely clear and no snow accumulating. We discovered the debris in hot tub when everyone was excited to get it. We called Vacasa and someone came to clean it up, but it delayed dinner and made the rest of the evening more of a rush. The maintenance person said he had checked the tub earlier in the week and it was fine, but there had been heavy winds and the top probably blew off since then. Why wouldn't this be double-checked the day we were checking in?
The cabin is clean and cute and a nice location, but when I pay almost a thousand dollars for a two night stay, I expect these important details to be thought of because they really impact the enjoyment of the weekend.
There are no closets or hangers and no dresser in master
The oven is filthy and does not have a self clean and no I e has cleaned it
There is no heat in the bathroom so it is freezing cold
We apologize for the oversight of the oven and will get it cleaned right away. Thank you!
Nice hot tub!
Decorated nicely!<br />
Great hot tub!
Fourth year in a row. Always cozy and relaxing. New amenities like hot tub and WiFi added bonus. Will see you again next year!
Great Vacation Home!
Very nice vacation home for big bear. Nice finishes and jacuzzi was amazing! Only wished there was a few coffee items available so we didn’t have to bring. Otherwise had all you need to cook and clean, towels etc.